05-08-2017 02:10 AM
After the last update of the system, the switching off button freezes up and also doesn't switch off the screen. After rebooting the phone it temporary begins to work. Please check and correct the bug urgently or help to resolve my problem. Permanently working screen rises power consumption and drastically decreases battery life.
Solved! View Solution.
Re: NEW BUG IN LAST UPDATE
05-11-2017 06:09 PM
I have the same issue from time to time the screen goes black and only turn on/off result. But after reboot and some time, AGAIN. This few days ago after last update (I think)
05-08-2017 06:39 AM - edited 05-08-2017 06:41 AM
I have the same problem on latest Windows 10 Mobile Creators Update version 10.0.15063.251. I'm using Wallet Folio Case and every time I want to close case I have to look if the screen is off. This is serious problem because screen after closing the case could be on for example for few hours! I already know that there is a problem but many people do not know. Please fix this problem. Thank you.
05-08-2017 08:26 AM
05-09-2017 11:43 AM
I also have this problem, the screen doesn't fully turn off and this applies whether the phone is in the case or not. Turning the phone off/on does seem to cure the problem but based on my observation only for a few moments until the screen next tries to time out and shut off at which case the wallpaper image remains clearly visible albeit with brightness reduced.
05-10-2017 03:01 AM
Can confirm the same bug with the latest update on my elite x3. Whats worse, sometimes the screen stays black and the phone is of no use.
The only workaround is to hold the power button for several seconds to restart the phone.
HP, this is annoying. Fix please?