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NEW BUG IN LAST UPDATE
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Intern
Posts: 74
Member Since: ‎05-05-2017
Message 11 of 38 (787 Views)

Re: NEW BUG IN LAST UPDATE

HP DID YOU TEST UPDATE!!!!
Intern
Posts: 74
Member Since: ‎05-05-2017
Message 12 of 38 (786 Views)

Re: NEW BUG IN LAST UPDATE

No good phones now. If Samsung brings the S8 or Note 8 to Windows? I'll be back. Surface Phone has to be a game changer or Windows Phone is dead....
Intern
Posts: 21
Member Since: ‎02-06-2017
Message 13 of 38 (740 Views)

Re: NEW BUG IN LAST UPDATE

Ok, I wondered why my battery being eaten so fast, despite promises to extend stand by time in Creators Updae.

Confirm. Sometimes power off button cease to function. 

 

Funny, they bringing no any significant new functionality, but only troubles. Smiley Happy

Tutor
Posts: 2
Member Since: ‎05-10-2017
Message 14 of 38 (688 Views)

Re: NEW BUG IN LAST UPDATE

Why is this thread marked as SOLVED is odd as the issue still persists and there hasn't been an update. I have to reboot my device at least 2 times a day because it either shows the screen on all the time or blacks out and it is unusable. Not sure if HP is working on a fix, would be good if they could provid at least some update. I'm going to open a ticket and see what they'll come back with.

 

Couple of more details about my device:

 

HP Elite X3

Windows 10 Mobile

Version: 1703

OS build: 10.0.15063.297

Firmware: 0002.0000.0026.0118

Hardware: 1.0.0 (R-DS)

Bootloader: 520271

Radio: 1.0.0.0

Chip SOC: 8996

Intern
Posts: 11
Member Since: ‎04-26-2017
Message 15 of 38 (678 Views)

Re: NEW BUG IN LAST UPDATE

I suppose that thread was marked as SOLVED by mistake. If you will have anything new from HP please let us know. Thank you.

Intern
Posts: 14
Member Since: ‎03-29-2017
Message 16 of 38 (652 Views)

Re: NEW BUG IN LAST UPDATE possible fix

I have had 2 of these now for a month or so.  Love them, then came the update last week.  I was having to power+vol dwn to reset the phone 4 and 5 times a day.  Like everyone else said it was freezing the screen, some times on, some times off.  I noticed it seemed to happen when I was texting a lot and turning the screen on and off a lot.  

 

I switched from default message app (which I love for its simplicity) to skype as my default messaging app.  knock on wood, this is day three and still going strong.

 

Skype is not my favotire app, it tries to include too much... and it is harder to go straight to the contact i am working with... minor issues.

I did restart it today, but it was not frozen and was unrelated.  

 

Side note - Also with the update my sd card has not been demounting/unmounting randomly.  I had my other phone first and it never had the SD card issue so I wasn't familiar with the aggrivation everyone else was having.  then the one I am using now arrived and it started dropping the SD card randomly.  retarded...  since the update last week seems to have helped that issue.  i am able to access it now any time and no more unmounting that I know of.

 

Please reply to this and let me know if the messanger app switch helps you too.  Thanks

 

Windows phone affecionado-

Sitting Duck

Top Student
Posts: 3
Member Since: ‎05-16-2017
Message 17 of 38 (634 Views)

Re: NEW BUG IN LAST UPDATE

I don't use messaging that much, but have these symptoms non the less. Am trying your suggestion now, just switched this setting in System>Messaging (guessing that's what you meant).

Using the lapdock I have sometimes have white noise again, which was solved in a previous update of the lapdock firmware. It's now also stating that continuum has issues with the lapdock when I connect the phone to the lapdock.
This all started after the latest update of my phone. I am not sure if it was a hp firmware or a windows 10 update, (i think the latter).
Anybody who can confirm this?
Tutor
Posts: 4
Member Since: ‎02-28-2017
Message 18 of 38 (578 Views)

Re: NEW BUG IN LAST UPDATE

2 week with everyday rebooting - is HP support abandoned?
Intern
Posts: 74
Member Since: ‎05-05-2017
Message 19 of 38 (566 Views)

Re: NEW BUG IN LAST UPDATE

I feel your pain. It sucks that I can't use the wall charger to charge my phone. Have carry a portable charger to charge my phone or use wireless at home (if I don't. I'll get the SD card issue on my phone). This never happened until I updated to the Creator update. If a fix doesn't happen soon. I'm done with HP. Will see if MS phone comes out this fall? If not. Done with WP and going back to Samsung Note 8...
Top Student
Posts: 3
Member Since: ‎05-16-2017
Message 20 of 38 (527 Views)

Re: NEW BUG IN LAST UPDATE possible fix

Update, Sittin_duck's work around, messaging configured on skype, did not solve the problem for me. My Elite x3 is still going black a couple of times a day (system>messaging set to skype), with the result of having to restart the phone as the only resolve. 

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