05-08-2017 03:04 PM
05-08-2017 08:51 PM
yesterday I did receive a new simcard holder and still the same issue, disconneting without touching the device.
Did stop using BT and no change problem persist.
Almost a day without sd disconnection, only nfc and ttp of. Samsung micro SD 256gb. After a week I will test if, it with ncf and ttp on will come back. Just to help HP/W10M to get the device running without issues. Its a marveless smartphone.
Going to switch NFC on again, letts wait what happens. TTP of, have no pay method with my phone.
Can confirm after switching on the NFC, the problem is back again.
I am using a fatboy charger from the time i used the lumia 1520. I am prepared to do any test with the device to solve the issue.
At this moment my case with HP is going into the next level. where I don't accept a new phone, cause I don't believe this will solve the issue.
keep you informed what will happen. Personally I don't use NFC, TTP is not available in the Netherland for W10M. But as I was saying love the device and am willing to do software and hardware tests.
05-08-2017 09:26 PM
05-09-2017 08:56 AM
New Issue: My keyboard is acting funky. Slow after key stroke and duplicate characters. Hard to type at times.
05-09-2017 01:04 PM - edited 05-09-2017 01:08 PM
Latest update from support:
"A captured unit was sent to R&D with repro steps on the SD card disconnection issue to work on root cause analysis. Our software team is also working with Microsoft as we have had an increase in reports of SD card disconnection after RS2 install. I should know more later this week. The LT (v3) trays are resolving majority of the disconnection issues, so it appears the remaining issues may be related to a Microsoft bug. We sent the captured phone in to test and make sure no additional issues with the hardware were found."
05-09-2017 01:36 PM