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09-13-2016 04:35 PM - edited 09-14-2016 11:31 AM
Cybercriminals are becoming more aggressive, and no longer just send out fraudulent email messages or have fake websites. Cybercriminals today may even call you on the telephone claiming to be from HP Tech support. They use publically available phone directories to gather your personal information and even have the ability to show a different caller ID on your phone, so if you look up the number it appears to be from a legitimate HP support site.
Neither HP nor our Partners make unsolicited phone calls to charge you for computer support.
- Do not trust unsolicited calls.
- Do not provide any personal information to these callers.
- Report phone scams whenever possible:
Reporting this on the HP Support Forums helps too, so thank you for posting.