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02-24-2017 10:07 AM - edited 02-24-2017 10:08 AM
I love my new Spectre X360 except when I'm trying to open the laptop lid. The finger insert is so narrow, I have to use a nail (which gets dented) to open the top, and hold the base down. I know it's to maintain the very sleek appearance but it's difficult to open.
WIth the solid state drive, this machine is perfectly quiet, unlike my previous 7 year old Pavillion which always ran hot.
I'm an HP loyalist. I run my own small insurance and consulting business, and I'm able to do what I need using your laptops. Thanks for making great products.
02-25-2017 11:01 AM
Good Day! Welcome to the HP forums. I understand that you provided information about the HP Spectre x360 case design. It is a delight to hear from you..
Fabulous description of the issue before posting. Kudos to you on that score. You are a valued HP customer and it is paramount to listen to you here. Thank you for doing business with HP all these years. I take it as a privilege to share this platform with you.
You hit the nail right on its head. To maintain the sleek look of the notebook it has been designed that way. Thanks for your valuable insight and observations.
I genuinely hope the unit works great and stays healthy for a long time to come.
Hope this helps. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll always be there to assist you.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
You Take care now, stay healthy, keep smiling big and do have a blessed year ahead.
I am an HP Employee