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Posts: 1
Member Since: ‎02-24-2017
Message 1 of 2 (432 Views)

Laptop Case Design

[ Edited ]
Product Name: Spectre X360
Operating System: Microsoft Windows 10 (64-bit)

I love my new Spectre X360 except when I'm trying to open the laptop lid.  The finger insert is so narrow, I have to use a nail (which gets dented) to open the top, and hold the base down.  I know it's to maintain the very sleek appearance but it's difficult to open.


WIth the solid state drive, this machine is perfectly quiet, unlike my previous 7 year old Pavillion which always ran hot.


I'm an HP loyalist.  I run my own small insurance and consulting business, and I'm able to do what I need using your laptops.  Thanks for making great products. 



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HP Support Agent
Posts: 6,956
Member Since: ‎08-10-2016
Message 2 of 2 (395 Views)

Re: Laptop Case Design

Hi @Babiruth,


Good Day! Welcome to the HP forums.Smiley Happy I understand that you provided information about the HP Spectre x360 case design. It is a delight to hear from you.. Smiley Happy


Fabulous description of the issue before posting. Kudos to you on that score. Smiley Happy  You are a valued HP customer and it is paramount to listen to you here. Thank you for doing business with HP all these years. I take it as a privilege to share this platform with you. Smiley Happy


You hit the nail right on its head. To maintain the sleek look of the notebook it has been designed that way. Thanks for your valuable insight and observations.


I genuinely hope the unit works great and stays healthy for a long time to come.

Hope this helps.   I genuinely hope the issue gets resolved without hassles and the unit works great. Smiley Happy  Please reach out for any issues and I'll always be there to assist you. Smiley Happy


 To simply say thanksplease click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

  this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Smiley Happy 

You Take care now, stay healthy, keep smiling big and do have a blessed year ahead. Smiley Happy




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