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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-17-2017 12:17 AM

HP Recommended
Product: x
Operating System: Other
Hi I cannot access the old scm website when I try to submit a case for our laptops at https://h20566.www2.hpe.com/portal/site/hpsc/scm/submitCase 
message given is
 
Product not supported at this site
a link to another website is given but it doesnt work
 
how do I submit online cases via the scm now?
Tags (2)
1 REPLY 1

‎08-17-2017 11:28 AM

HP Recommended

@press01

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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