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05-15-2019 01:35 AM
Приобрёл мышь HP OMEN 600 около пяти месяцев назад.Столкнулся с проблемой отключения мыши,когда затрагиваю/двигаю рукой провод мыши.Прошу помочь!Заранее спасибо 🙂
Acquired the HP OMEN 600 mouse about five months ago.Faced a problem of switching off the mouse when I touch/move a hand a wire of a mouse.Please help!Thank you in advance 🙂
05-16-2019 04:23 AM - edited 05-16-2019 04:25 AM
Hey there! @Kirr,
Have you tried checking with a different mouse? Does the issue persist?
It sounds like the wire on the mouse might have gone faulty. Replace the faulty mouse.
Try connecting the USB mouse to a different USB port and check if it works.
Also, try updating the mouse firmware to the latest version.
Update the mouse firmware using this link. Click Here
Refer this article to know more information about mouse issues with the PC. Click Here
Lastly, if the issue still persists after trying out the steps.
Please contact HP support for service options. Click Here
Let me know if this works!
Have a great day ahead! 🙂
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