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- Re: Are HP Warranties covered globally
Create an account on the HP Community to personalize your profile and ask a question
09-25-2021 02:41 PM
Are HP product warranties global? I.e. are products bought in one country still covered in another?
Solved! Go to Solution.
Accepted Solutions
09-27-2021 01:56 AM
This HP Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this HP Limited Warranty.
09-25-2021 03:27 PM
Global Warranty / FAQ document explains the coverage and limitations.
Warranty Documents
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
- HP Limited Warranty Statements | HP® Official Site
- HP - Global Warranty and FAQs
- HP PCs - Damage Not Covered by the HP Standard Limited Warranty
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Store or Support
If you have specific questions about a product, contact either the Store or HP.
If you have not purchased the product, Contact the HP Store in your region.
HP Online Store – USA
Store/HP.com USA Sales
Not your HP store? Scroll to the bottom of the website and click the Flag to change regions.
Customer Service - Examples
For example: Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
OR
Under “I’m looking to buy…” > Select Home Products
Under “I would like to…” > Select Contact a product specialist before I buy
OR
Select a subject type
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If you own the product - if the product is in Warranty, contact HP Support.
HP Technical Support – Contact Information
- Submit information / case online
- Sign in or continue as a guest
- Certain regions provide phone / chat contact only after the case is submitted online
Select a method and contact HP Support…
Open website HP World-Wide Support
Select your region and follow the prompts
Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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>>> HP Support on Facebook >>> HP on Facebook
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Some regions offer WhatsApp
NOTE: Submission Checks the device warranty status
Covered regions –Check video at minute 2:08
Video: WhatsApp - HP Support
NOTE: There might be delays – read the FAQ
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In Windows > Settings > System > About > (Support) Online support > Contact an HP Agent
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Open homepage for HP Community > Hover mouse over Support
Beneath Support Resources > Contact Us
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Product Registration
Register your product during first setup or soon afterwards
READ >> Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Warranty Check
Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: Warranty date is updated after purchase and registration of the device.
If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
NOTE 2: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
Reminder: Online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Video – Submit a Warranty Dispute: https://youtu.be/PTMvck49GP4
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
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The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
09-27-2021 01:56 AM
This HP Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this HP Limited Warranty.
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