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Message 1 of 2
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Buttons don't work on OMEN 400 mouse

HP Recommended
OMEN 400
Microsoft Windows 10 (64-bit)

I bought a used OMEN 400 mouse and tried to change the DPI. When i clicked the button nothing happened. The color didn't change neither the DPI.

When i tried to map the side buttons on a game the buttons did not appear.

I've downloaded the drivers for the mouse and nothing happened. 

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Message 2 of 2
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HP Recommended



Welcome to HP Support Community

I would like to help


Please ensure the mouse has the latest Firmware


Also try reinstalling the Omen Command Center

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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