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BattlePants777
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Cable for Windows mixed reality damaged

HP Recommended
Windows Mixed Reality headset
Microsoft Windows 10 (64-bit)

I bought the Windows Mixed reality headset a little over a year ago. It worked fine, and I put it back into it's box and put it in a cupboard because I had just gotten an Oculus Rift and was using that instead. Wasn't happy with the rift and decided to go back to the WMR headset only to find that somehow the connection from the HDMI plug had broken, or frayed, or whatever happens to cables. It's most likely user error, but I can't even find where to buy a replacement cable. Any help?

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@BattlePants777

Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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