Create an account on the HP Community to personalize your profile and ask a question
01-17-2022 09:07 AM - last edited on 01-17-2022 11:52 AM by MayS
I have tried in various ways to enter the Serial Number and HP always says it is invalid. I even set any letters to capitals. I took a picture and enlarged it. Checked and rechecked it and still not correct. Does the site even care about Reverb? Does it actually have Reverb in it's lists?
01-20-2022 01:37 PM
Welcome to the HP Support Community!
I want to thank you for taking the time to speak to us today.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
I am an HP Employee
Didn't find what you were looking for? Ask the community