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‎05-03-2020 06:39 AM - edited ‎05-03-2020 06:40 AM

HP Recommended
Product: Omen by hp Headset 800
Operating System: Microsoft Windows 10 (64-bit)

Hello community,

 

so i have a problem. I bought my headset on amazon in december 2018, which means i still got warranty, right?

But i can't find my serial number on the amazon website and i don't have the box neither can i find the serial number on my headset. I have the shipping details and the bill, but without the serial number i can't contact the support. This is really frustrating. How can i contact the support?

 

I'm sorry for any mistakes because english is not my first language and thanks for your help.

1 person had the same question
1 REPLY 1

‎05-04-2020 09:17 AM

HP Recommended

@KevynJuen Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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