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‎11-30-2019 02:58 PM

HP Recommended
Product: Reverb VR headset
Operating System: Microsoft Windows 10 (64-bit)

So after working flawlessly my headset now has an odd color bleed down on one of the lenses.  There is a darkening in the left lens that i can only see fainty when i wear it.

 

When i look down to the right, the lens has a small pink area.  In the left hand side it has a darkened area.  I can still use the headset and performance is not affected but this has just happened.  Any thoughts?

 

Windows 10 (64 bit)

gtx 2080ti

 

3 REPLIES 3

‎11-30-2019 05:19 PM

HP Recommended

An interesting point is that after playing DCS this evening for a few hours the pink bit seems to have gone.  Almost as if the headset needed to warm up.....

 

 

Bizarre

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‎12-01-2019 04:19 PM

HP Recommended

However, each time i start the headset it is back.. Also one of the earphones (the left one) is now intermittently dropping out.

Not impressed with this.

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‎12-03-2019 03:19 AM

HP Recommended

You're under warranty so get a replacement, I can't help you with that as I found the Customer Service for my reverb issue yesterday absolutely atrocious. A kind mod had since passed on my information and I have emailed as well, I if I've not heard back by Friday then brown stuff is gonna hit the fan! Good Luck.

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