cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
264
Flag Post

Dead pixels on WMR HMD

HP Recommended
WMR HMD
Microsoft Windows 10 (64-bit)

My HMD has a string of dead pixels on the left display, probably 10 pixels in length. I have been unable to find a policy on dead pixels for these headsets. My headset is only three months old so this does not seem like it should be an issue.

 

Does anyone have any information about the dead pixel policy for HMD's?

 

Thanks.

1 REPLY 1
HP Support Agent
HP Support Agent
10,488 10,491 461 723
Message 2 of 2
Flag Post
HP Recommended

@jkirkey Welcome to HP Community!

 

I understand that the dead pixels on the HP Windows Mixed Reality.

 

Please provide the product number. 

 

Also, If possible share the images of the left screen.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation