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HP Recommended
OMEN by HP 27 inch QHD 165Hz Gaming Monitor - OMEN 27q

Does the factory warranty help with things like sunlight damage?  I'm not too sure what they mean by the available services but here they are: 

Duration in Months

No Usage Limitation

Standard Parts Logistics

Standard Material Handling

HP Ships to Customer Site

Offsite Coverage Window

Std Office Hrs Std Office Days

5 Business Days Turn-Around

Global Coverage

Pickup by HP

I've been trying to speak to a human agent but it only takes me to AI.

1 REPLY 1
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Hi @akirashakira 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Sneha_01

HP Support

 

.
Sneha_01- HP support
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