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Simplestfox
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HP ENVY 27 27-inch Display OOW Support

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HP ENVY 27 27-inch Display
Microsoft Windows 10 (64-bit)

Hello Community!

 

I have a  HP 27 27-inch Display that unfortunately has cracked in the bottom left corner.  the monitor itself seems to work just fine its just the LCD that needs to be replaced.. I am struggling with finding support options as my warranty has recently expired and can't seem to find a way to get a hold of a live person.. I totally get this would be an out of warranty repair and a cost to have this completed but I'd like to know the options that are available to me for this or if this is a lost cause and I should look at just buying a new monitor. Any assistance would be much appreciated!

 

Thank you

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Simplestfox,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are looking to get the display replaced on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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