• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP LAPTOP
Microsoft Windows 10 (64-bit)

WHAT JUST HAPPENED, TRYING TO DO WORK AT HOME AND BOOM MY PEN STOPPED WORKING. THIS IS NOT GOOD. 

 

So I tried to charge it, did not work, so I placed an order, but it was extended more then three months and I haven't got it yet. Seriously there isn't an email to text them, and when I call they put me on hold forever. Someone help me please I don't know whats going on. 

1 REPLY 1
HP Recommended

Hi@Iamaperson564,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Pen issues with the HP Envy Notebook and tracking the status of the replacement Pen which was ordered few days ago. I apologize for the Inconvenience. 

 

You can also check the status of your order by going to www.hp.com/repair

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.