HP G9K400F gaming RGB keyboard

[HyonP]

Hi all ,

nice to meet you ,

I had bought an HP g9k400f gaming mechanical keyboard but seems i cant find keyboard driver on HP website  and it keeps disconnecting while playing video games could somebody help me please.

P/N:7ZZ93AA#UUF

S/N:G9K400F201206389

many thanks 

[Treeko]

Hi @HyonP 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name), as I am unable to access information under given details.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko
HP Support

[HyonP]

Hi.@Treeko

I am trying to check keyboard hardware serial number or product number on device manager on windows 10 but seems its

listed as  HID

 

[HyonP]

keyboard info

[Treeko]

Hi @HyonP 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.
Take care and have a good day.

Treeko
HP Support