I recently bought HP Gaming Speakers X1000 8PB07AA#ABL and a new computer. The speakers are making a constant high pitched feedback/static sound whenever they're powered on. It doesn't seem to help to move them away from the monitor or play around with the sound settings. Does anyone know what could be wrong and how I can fix this? The sound is very annoying and it doesn't help to lower the volume on the speakers.
I understand that you are getting static noise from the speakers.
To confirm whether it's the speaker or the audio card, plug-in Headphones and see if the same issue appears there. If it doesn't then it indicates that there is an issue with the Speaker Hardware.
I would Suggest you Contact HP for a hardware service, although, if the sound appears on the headphone as well, follow the below steps:
Update drivers through Device Manager, instead of manually, if you haven't tried it before:
a) Open the run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.
b) Spot and expand the “Sound, video and game controllers”.
c) Right click on the High Definition Audio Device driver and select “Disable”. When it prompts to choose an option, click OK. Close the Window, come back and try to re-enable it. Now check if the issue still appears.
d). If it does, then right click on the High Definition Audio Device driver and select “Update Driver Software”. When it prompts to choose an option How do you want to search driver, then go with Search automatically for updated driver software
If you have a driver available on your PC, then select Browse my computer for driver software, then select the appropriate location, where the driver located on your PC for updating it.
(Ensure that PC is connected to the Internet while performing this step)
e). Once this is done, restart the computer to check the problem fixed. If it doesn't fix the issue, then Right click on the same driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start. Check and see if it resolve the issue. (Recommended step).
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Thank you but I ended up returning the speakers today because the sound was driving me crazy and I couldn't find a solution. I bought a different brand and they're working fine so I guess the ones I had were just defective.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".