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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Omen 25
Microsoft Windows 10 (64-bit)

Hello,

I recently got this monitor and for 3-4 days it worked perfectly. Then suddenly it got these oval shapes over it that could be seen on dark backgrounds. This is the 2nd HP Omen 25 monitor that I've gotten and the same thing happened to it. It worked at first but then the same thing happened. Could this be software issue or have I just gotten unlucky and gotten 2 broken monitors?12000877-ea70-4d3d-ad68-b5aad31142a0.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Teemu2

 

Welcome to the HP Support Community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

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Have a good day ahead.

Asmita
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Teemu2

 

Welcome to the HP Support Community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

If you wish to help to community grow, you may simply select “Accept as Solution” and hit the thumbs up to say thanks for my efforts.

 

Have a good day ahead.

Asmita
I am an HP Employee

HP Recommended

Hello and thanks for answering but I already returned the monitor since it also had cracks in the stand and some of the cables wouldnt stay in.

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