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- HP Omen 25 monitor has weird oval shapes

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03-22-2019 01:14 PM
Hello,
I recently got this monitor and for 3-4 days it worked perfectly. Then suddenly it got these oval shapes over it that could be seen on dark backgrounds. This is the 2nd HP Omen 25 monitor that I've gotten and the same thing happened to it. It worked at first but then the same thing happened. Could this be software issue or have I just gotten unlucky and gotten 2 broken monitors?
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Accepted Solutions
03-24-2019 04:03 AM
Hi @Teemu2
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
If you wish to help to community grow, you may simply select “Accept as Solution” and hit the thumbs up to say thanks for my efforts.
Have a good day ahead.
Asmita
I am an HP Employee
03-24-2019 04:03 AM
Hi @Teemu2
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
If you wish to help to community grow, you may simply select “Accept as Solution” and hit the thumbs up to say thanks for my efforts.
Have a good day ahead.
Asmita
I am an HP Employee