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‎03-16-2022 12:52 PM - edited ‎03-16-2022 03:11 PM

HP Recommended
Product: HP S101 Lautsprecherleiste
Operating System: Microsoft Windows 11

Good evening!

I have the following problem and it's not with this weird speaker bar "HP S101".

I bought the headset 1 1/2 years ago and now it makes loud crackling noises when the microphone boom is moved all the way down and the audio input no longer works.

I want to contact support now BUT:

When I enter 1/1 the S/N that is on the box and on the headset, it only ever comes up with this HP S101 speaker bar that is out of warranty. So I am not allowed to contact the support.

 

Now I have several Omen products and have tried entering the S/N of my mouse, but it only says "Please enter an existing serial number"!

Could it be that something went wrong with the numbering?

What should I do now?

Can some moderators help me?

Sorry, I'm getting really annoyed.

Thank you very much for your answers! 🙂

MfG

Translated with www.DeepL.com/Translator (free version)

Category:
1 REPLY 1

‎03-16-2022 02:52 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
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