HP Pavilion Gaming Headset 400, Microphone not working

[Henzdiesel]

I am using the headset that came with my pc. headset worked fine for 3 weeks and now only audio will work. I have gotten a new headset and still doesnt work. I have uninstalled and reinstalled every driver i can think of.  I have tried every troubleshooting I come across. What to do now?

[sandytechy20]

@Henzdiesel

Welcome to HP support community.

I understand that your microphone is not working, I am glad to assist you.

Follow these steps to fix the issue.

Use the Windows troubleshooting tool

The troubleshooting tool can fix common problems with audio playback. Follow these steps to use the Troubleshooting tool:

1. From the Start screen, type troubleshooting to open the Search charm, then select Troubleshooting from the search results.

   Figure : Troubleshooting search results

   

2. Under Hardware and Sound, click Troubleshoot audio playback.

   Figure : Troubleshoot audio playback

   

3. The Playing Audio window opens. Click Next.

   Figure : Playing Audio window

   

4. A new window opens. Select the device you want to troubleshoot. Then click Next and follow the on-screen instructions.

   Figure : Select device to troubleshoot

   

If a recommended action displays, select Apply this fix or Skip this step to continue to search for other problems.

Follow steps 1 and 2 in this HP document to fix the issue:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.