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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-05-2020 11:26 PM

HP Recommended
Product: hp reverb
Operating System: Microsoft Windows 10 (64-bit)

I used my HP reverb once and worked fine, now it is not turning on anymore. Plugging in to multiple computers and USB/Display ports, lights do not come on and Mixed reality portal doesnt come up. Suppose I could buy a new cable to troubleshoot, I otherwise do not know what else to do, anyone else had this problem?

2 REPLIES 2

‎02-06-2020 08:41 AM

HP Recommended

Also, I tried to go through the support channel but my serial number is not recognized, agh so frustrating.

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‎02-08-2020 01:30 PM

HP Recommended

@sjd3
Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue. This sounds like a hardware related issue the HP Reverb, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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