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‎12-26-2020 01:40 PM

HP Recommended
Product: Reverb G2
Operating System: Microsoft Windows 10 (64-bit)

Was using the headset fine today. Took it off for a few and went to put it back on and one of the side pieces just snapped and I'm pretty sure some kind of electric connection is now damaged because I'm getting an error code 4-1. SECOND DAY. I'm livid at how easy this was to break *by just placing it on my head*. And of course support is not open on the weekends so now I'm out of luck until Monday. Garbage pieces. Really frustrated and annoyed, seriously, day 2 of owning it. Restarted the computer, reconnected to different ports, definitely seems like the broken piece. 

1 REPLY 1

‎12-27-2020 06:59 AM

HP Recommended

Hi @theworryrock,

  

Welcome to the HP Support Community.  

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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