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Message 1 of 2
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HP Reverb g2 broken side piece on second day of use

HP Recommended
Reverb G2
Microsoft Windows 10 (64-bit)

Was using the headset fine today. Took it off for a few and went to put it back on and one of the side pieces just snapped and I'm pretty sure some kind of electric connection is now damaged because I'm getting an error code 4-1. SECOND DAY. I'm livid at how easy this was to break *by just placing it on my head*. And of course support is not open on the weekends so now I'm out of luck until Monday. Garbage pieces. Really frustrated and annoyed, seriously, day 2 of owning it. Restarted the computer, reconnected to different ports, definitely seems like the broken piece. 

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @theworryrock,

  

Welcome to the HP Support Community.  

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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