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HP Reverb v2 controllers power issues, 3 minute battery life. HP Reverb no longer serviced by HP?!

HP Recommended
Microsoft Windows 10 (64-bit)

Reverb controllers have always had problems even with fresh batteries.  Recently even purchased 1.6v  2600 mWh recharable batteries.  Full charged, controllers only lasting a few minutes.

Now when I check to have them replaced, hp's "support" page says:  This product is no longer serviced by HP!

It is still under warranty, so hp no longer supports their own products?   LESSON LEARNED!

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