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Lilise
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Message 1 of 2
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HP wireless mouse dongle broken

HP Recommended
HP wireless Mouse Z3700
Microsoft Windows 10 (64-bit)

Hi, the dongle of my wireless mouse got broken, but the mouse is in mint condition and under warranty. I would not like to dispose it, is there anything I can do?

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Photoray002
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Message 2 of 2
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HP Recommended

Hello @Lilise 

 

Unfortunately there isn't anything you can do. The 2.4 GHz USB antenna is paired at the factory and there is no other dongle that will match.  

 

You will just have to make sure you don't loose it.  There used to be HP and Logitech mice that used a universal antenna, but they got away from that.

 

Sorry.

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