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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Reverb G2 Virtual Reality Headset
Microsoft Windows 10 (64-bit)

I have had a HP reverb g2 for just over a year without any problems but recently out if nowhere my headset has started blacking out after around 10 minutes of use. I have updated drivers, firmware updates and messed around with volume and resolution settings. 
my warranty has just ran out so i dont think i will get a replacement, i hope some has a solution?

 

1 REPLY 1
HP Recommended

@BradH1313 

 

Welcome to the HP support community.

 

I understand that your HP Reverb G2 Virtual Reality Headset blackout, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

  • HPSA will automatically search for all the latest drivers for your Notebook
  • Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  • Click Updates in the My notebook pane
  • Click Check for updates and messages to scan for new updates.
  •  Updates list in HP Support Center
  • Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  • Click the update name for a description, version number, and file size.
  • Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

  • Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.