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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I wan to know if my HP Mouse M160 is original

2 REPLIES 2
HP Recommended

@OscarUsaffe,

 

Welcome to our HP Community forum!

 

To determine if your HP Mouse M160 is original, here are a few steps you can follow:

 

  1. Check the Packaging

    • Genuine HP products come in high-quality packaging with clear HP branding and logos.
    • Look for holographic security seals or tamper-proof stickers.
  2. Examine the Product Label

    • Flip the mouse over and check the label for the HP logo, model number (M160), serial number, and regulatory information.
    • Compare this information with HP’s official website.
  3. Look for HP Branding and Quality

    • The HP logo should be sharp and well-printed.
    • The build quality should feel solid, with no rough edges or cheap plastic.
  4. Verify the Serial Number

    • Visit HP's official warranty check page and enter the serial number to verify authenticity.
    • If the serial number isn’t recognized, the product might be counterfeit.
  5. Check the Performance and Features

    • An original HP Mouse M160 should work smoothly, with responsive buttons and a precise sensor.
    • If it feels unresponsive or the buttons seem cheap, it could be a replica.
  6. Buy from Authorized Sellers

    • If purchasing a new one, always buy from HP’s official store, authorized resellers, or reputable online marketplaces.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Hello,

It looks like you're experiencing issues with your HP Mouse M160. If the mouse is not functioning properly, first try connecting it to a different USB port to rule out a port issue. Also, check if the mouse works on another computer to ensure it’s not a hardware problem. Sometimes, updating the mouse drivers through your device manager or reinstalling them can resolve the issue.

If these steps don’t work, consider reaching out to HP support or the retailer for further assistance.

For more tips and guidance on gaming peripherals, you can also visit www.sclgaming.in for expert advice.

sclgaming
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.