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‎02-13-2018 10:30 AM

HP Recommended
Product: Hp omen 15 with thunderbolt 3
Operating System: Microsoft Windows 10 (64-bit)
Hi I was just wondering if the hp accelerator is compatible with hp omen 15 laptop I've had look at hp website here's the link http://www8.hp.com/us/en/campaigns/omenaccelerator/overview.html?jumpid=in_r11260_us%2Fen%2Fpsg%2Fga...

I'm but confused because I rang hp up they said its not compatible, and on the website it is any help thanks
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Accepted Solutions

‎02-13-2018 11:35 PM - edited ‎02-13-2018 11:35 PM

HP Recommended

As far as I know, you should be golden.

 

The Accelerators GPU will need its own driver installed. The driver for the laptops gpu and the accelerators gpu have to be the same version.

It works best to install the video driver while in Windows Safe Mode.

 

 

View solution in original post

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4 REPLIES 4

‎02-13-2018 05:35 PM

HP Recommended

Hello @Mike035

 

You would need to tell us which Omen model number you are asking about specifically.

What is the product number or full model number?

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‎02-13-2018 10:47 PM

HP Recommended
Hi thanks for reply number is HP OMEN 15-ce013na
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‎02-13-2018 11:35 PM - edited ‎02-13-2018 11:35 PM

HP Recommended

As far as I know, you should be golden.

 

The Accelerators GPU will need its own driver installed. The driver for the laptops gpu and the accelerators gpu have to be the same version.

It works best to install the video driver while in Windows Safe Mode.

 

 

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‎02-14-2018 05:47 AM

HP Recommended
Thank you very much for your support.
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