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- Hp windows mixed reality USB power over pull

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05-06-2019 05:41 PM
Whenever I attempt to plug in my VR headset it comes up with a error messsage that said something like usb power over pull
I did some research and people are saying you need to replace your headset is this true and do I need to buy a new headset or will you replace my current one for free
P.S. if I need to pay for a new headset I will not be buying a hp brand headset again
05-06-2019 06:33 PM
Hello @mr_user134
We cant speak for HP Support on this forum since its not directly connected. You would need to contact them via this link create a warranty issue... Contact HP Worldwide | HP® Official Site
That is, assuming you are still under warranty.