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I can only hear on one side

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HP H3100

I bought this headset (HP H3100) a month ago but now i can only hear on one side but when i start to fiddle with the aux cord it starts working on both but then cuts again.

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These simple headphones are apparently sold in a number of regions (countries).


HP H3100 Black Wired Headphone - USA


Excerpted from the webpage:

  • The unit sold the in the USA provides for a One-year limited warranty.
  • If you call within the initial 30 day timeframe, there is coverage for return or exchange.


Please contact HP Support > explain the issue and ask for help / options.


If you just purchased the device, you can try opening the Sales webpage (example above USA) - call the number listed on the top of the page.



HP Contact Information – Sales, Technical Support, other Contacts 


For USA / Canada

  1. Create case online: HP Customer Support - USA / Canada - Contact
  2. Receive Case Number and Contact Information (after the completed form is submitted)


For UK

  1. For faster support, create case online HP Customer Support - UK - Contact
  2. Contact Phone: 0207 660 0596



HP Tech support/ Customer Service – Some English-Speaking Countries


OR “everywhere else”

HP World-Wide Support



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