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‎07-11-2024 02:49 PM

HP Recommended

I submit my gaming mouse's serial number as it was written both on product and on the package; but website doesn't recognize my serial number. I want to send it to the customer service.

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1 REPLY 1

‎07-15-2024 07:13 AM

HP Recommended

Hi @frankiemustaine ,

 

Welcome to the HP support community.

 

Please help us with the mouse serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

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