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HP Recommended
Reverb G2

I cant get support. My Reverb G2 is under warranty and when I click to contact support a page pops up and says that it cannot find its warranty. This is ridiculous can anyone help me here. 

HP Recommended


Welcome to the HP Support Community!


Don't worry as I'll be glad to help,

I want to thank you for taking the time to speak to us today. As we have limited support boundaries in the support community as of now. 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Thank you for visiting the HP Support Community.

I am an HP Employee

HP Recommended

I have the same issue with a unknown warranty status and I'd like to get a revision 2 cable to resolve my issues.

HP Recommended

The HP customer service is really weird. I suspect you were an early adopter of the headset like me (they have an internal glitch for the pre-order headset warranties) and that’s why your serial number and in turn warranty is coming up invalid. Don’t worry here is a list of numbers to call. They include one for most countries. I got this from Reddit and all credit goes to a very helpful HP employee voodoo. They were able to get me a new headset cable. Much better than the warranty purgatory I was in. I also have a link of the page of the Reddit thread. Good luck. 




Wanted to put this here: (Joanna sent me this list. 🙂

Support How to get in touch with HP Support in my country?


Input your flag for your country

Or by phone

USA 1-800-334-5144

Austria 43 1 360 277 3907

Belgium 32 2 260 0088

Switzerland 0435479785

Germany 49 69 380 789 060

UK 44 207 660 0403

Netherlands 31 20 504 0646

Norway 23502019

New Zealand 0800449553

Spain 34 91 375 47 70

Taiwan 0800-010-055

UAE 800035703830

Hong Kong 28024098

Denmark 45 35 15 80 58

Turkey 444 81 26


France 33 1 70 48 53 19

Canada 1-800-334-5144

Thailand 66 2 787 3344

Saudi Arabia 8008500405

Korea 1588-3003

Russia 8 800 500 9260

Australia 131047

Singapore 62725300

Japan 0120-566-589

Malaysia 320531894

China 800-810-3888 (400-610-3888) for cell phone

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