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Mouse omen hp 600
Microsoft Windows 10 (32-bit)

Hi, 2 weeks ago I bought a hp omen 600 mouse and yeserday I opened it and the shortcut buttons weren’t working at all 

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Thank you for posting on HP Forums,

Flower_Bud is at your service.


As I understand, shortcut button does not work on your HP Omen Mouse

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

Did it work fine anytime?

Have you tried any troubleshooting steps?


Let's try these steps to resolve the issue: 


Update the Mouse Firmware connecting the mouse to a computer and downloading the drivers from the link: Click here


For more information, you could refer to the User Guide: Click here


Keep me posted,

Good Luck!


If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

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