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‎10-09-2023 01:17 PM

HP Recommended
Product: hp photosmart 130

I have been trying to reach support for my HP Photosmart 130, and every time I enter the serial the bot on HP's support site says it is not a valid serial and therefore does not connect me to a live agent. I have tried to replace 1's with I's and 0's with O's but it does not seem that is the issue. Anyone had a similar experience, or know how to bypass the support robot and reach a live agent? Thanks so much

1 REPLY 1

‎10-12-2023 06:22 AM

HP Recommended

Hi @imo4444,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are looking for information to get in touch with the support team over the phone.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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