Left speaker is tinny and crackly and right controller is sticky

[PeekabooSteam]

I've just put my headset on and the left speaker's sound is awful: tinny and crackling.  I've restarted my PC, unplugged and plugged in; and anything I can think of but it's still happening.  I use my headset for flight simming quite a bit and don't really use the controllers that much.  I was ever so disappointed to find that when I did want to use them for table tennis that the right stick is... sticky.

Are there any solutions or fixes available?  I'm convinced they're hardware faults.  Others are reporting similar issues.

[Dilip_18]

Hi@PeekabooSteam,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Left speaker issues with the HP Reverb G2 Virtual Reality Headset.  

I have a few recommendations 

• When the HP Reverb G2 microphone is initially recognized by Windows, it's automatically set to 100% input level. This is a default setting from Microsoft Windows. Because of the high-quality microphones in Reverb G2, the sensitivity is much higher than the default Windows 10 settings expect. HP recommends setting the Reverb G2 microphone input level starting at 50%. An optimal setting will be specific to its user for use with applications which do not have an 'auto-gain' microphone setting. Examples of applications which have an 'auto-gain' are Skype, Zoom, Teams, and Cisco WebEx. Not all VR social or broadcasting applications have this feature.
• This issue is corrected by fully depressing the joystick until it clicks and it will move freely.
• While most games do not display the controllers or use the models installed by the driver, some games use their own versions of the controller models, either to customize them or to display contextual help for the available inputs. Usually, this does not block any features of the games but might lead to confusion or visual artifacts. This can be fixed with an update of the game itself.

Hope this helps! Keep me posted. 

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