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HP Recommended

I have lost my Bluetooth receiver of my wireless mouse please suggest me the alternative method to use it.

1 REPLY 1
HP Recommended

@Anuj232, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If you've lost the Bluetooth for your wireless mouse, unfortunately:

It’s not possible to use that mouse without its original receiver.


These USB receivers are paired specifically with the mouse they came with and aren't interchangeable.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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