• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-03-2019 09:24 PM

HP Recommended
Product: G33M
Operating System: Microsoft Windows 10 (64-bit)

I lost the adaptor to my mouse and keyboard which used only one adaptor to thievery. Is there any possibility that I could get to use them again cuz they're very much in good condition and I don't wanna buy another ones

1 REPLY 1

‎05-03-2019 10:37 PM

HP Recommended

Hello @Dvayne 

G33M doesnt tell me anything so I don't know exactly what you have.

Most wireless keyboards and mice (no matter what manufacturer) use a 2.4 GHz receiver and they are paired at the factory. That means they cannot be replaced if lost.

Bottom line, you will have to buy another keyboard and mouse.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.