Mic not working.

[BillRayer]

I am not able to get the mic to work. It worked great for a long time, but now I don't get a response. I am using VoiceAttack software to talk to MSFS 2020. But, now, the mic doesn't respond to my commands. Any suggestions, please?  I have checked all connections and they are good. The mic just stopped working. Thanks!

[sandytechy20]

@BillRayer 

Welcome to the HP support community

I understand that Mic is not working on your HP Reverb G2 Virtual Reality Headset, I am glad to assist you.

VoiceAttack uses Windows' built-in speech recognition to do its thing.  Out of the box, the speech engine uses the default recording device to receive input.  The recording devices can be accessed by right-clicking on the, 'Speakers' icon in the system tray and selecting, 'Recording Devices'.  Right-clicking on the desired microphone/headset and selecting, 'Set as default device' will do just that.  You will know your device is selected as the default by the green checkmark appearing over the device's icon. 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[BillRayer]

Thanks, but I have done that and the mic still does not work. It was working, but now I can't get it to be recognized.

[sandytechy20]

@BillRayer 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[Wfrayer1]

Hello sandytechy20, I was not able to access the link you sent. It says I do not have access or permission.

[sandytechy20]

@Wfrayer1 

Welcome to the HP support community.

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Could you elaborate on the issue for better understanding?

[BillRayer]

Here are the numbers from the box. Not knowing how to find the model number, these are the only numbers I could find:

M16921-001 and HEA82512010 R3B