• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-14-2020 06:10 PM

HP Recommended
Product: HP Omen 35" Curved Monitor
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I recently moved to a new house and in this house I wanted to Wall Mount my monitor, turns out that I threw away (without knowing) an accessory that I can put on the back of the monitor that allows it to be able to wall mount. I bought the monitor and threw the box away about 3 years ago. Is there a way I can purchase a new one?

 

Thanks,

Adan G.

5 REPLIES 5

‎04-14-2020 10:58 PM

HP Recommended

@ADAN1 

 

There are many models/products. Is it the following one ?

 

            https://store.hp.com/sg-en/default/omen-x-by-hp-35-curved-display-x3w58aa.html#additional

 

(Product : X3W58AA). If not, what is yours ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-15-2020 11:18 AM

HP Recommended

 Yes that's the one! Sorry for not providing that in the first place.

Was this reply helpful? Yes No

‎04-15-2020 03:06 PM

HP Recommended

@ADAN1 

 

There is no part for it

 

    http://partsurfer.hp.com/Search.aspx?searchText=X3W58AA

 

Without part #, finding it is impossible.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-15-2020 04:05 PM

HP Recommended

So there's absolute no way to get a replacement?

 

Bummer....

Was this reply helpful? Yes No

‎04-15-2020 08:51 PM

HP Recommended

@ADAN1 

 

Its specs does not say anything about wall mount BUT you used it before therefore it must be a VESA mountable standard monitor (with VESA holes).

 

Please try  (or similar VESA wall mount).

 

          https://www.jaycar.com.au/universal-vesa-adaptor/p/CW2815

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.