cancel
Showing results for 
Search instead for 
Did you mean: 
Leonid1
New member
2 1 0 0
Message 1 of 4
262
Flag Post

Mouse 5 button not working

HP Recommended
Omen 400
Microsoft Windows 10 (64-bit)

4 days ago my mouse was working fine and then out of nowhere my mouse 5 button "stopped" working. When i click and hold mouse 5 it lowers my sensibility and i can't bind it in games. I've searched the internet for answers but i can't find any

3 REPLIES 3
KrazyToad
Retired
Retired
22,744 22,731 1,371 1,398
Message 2 of 4
Flag Post
HP Recommended

@Leonid1

 

Please update the Mouse Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-mouse-400/22344105 and keep me posted how it goes

 

 

Thank you and have a great weekend 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Leonid1
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I tried that already and didn't work. I tested on my laptop to see if it had the same problem and it did.

Was this reply helpful? Yes No
Raj1788
HP Support Agent
HP Support Agent
11,683 11,674 582 671
Message 4 of 4
Flag Post
HP Recommended

@Leonid1

 

I would personally suggest you contact our HP Support to further diagnose the issue. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation