My hp laptop doesn’t type @

[EstherEhiahbi]

My new hp laptop stop typing @ and other symbols. 

[VikramTheGreat]

Hi @EstherEhiahbi,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how frustrating it must feel when your brand-new HP laptop doesn't type familiar symbols like "@" — almost like the keyboard has suddenly lost its rhythm. We truly want your typing experience to feel smooth and effortless, just like it should be from the start. Let's walk through a few simple steps together to bring that familiar, comfortable typing experience back.

1. Check Keyboard Layout Settings:

• Click the Start menu → Settings → Time & Language → Language.
• Under Preferred languages, select your language (for example, English (United States)), then click Options.
• Make sure the correct keyboard layout (like US QWERTY) is selected.
• If another layout is active (like UK or another international layout), switch to the standard US layout.

2. Use the Keyboard Shortcut:

• Press Windows Key + Spacebar to quickly toggle between available keyboard layouts.
• Try typing "@" again to see if it responds correctly.

3. Update the Keyboard Driver:

• Right-click the Start button and select Device Manager.
• Expand Keyboards, right-click your keyboard device, and select Update Driver → Search automatically for drivers.

4. Restart the Laptop:

Sometimes, a simple restart can refresh system settings and fix keyboard mapping issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support