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11-21-2022 03:26 AM - edited 11-21-2022 03:27 AM
Hello Hp community
Recently I found that my hp victus gaming laptop doesn't receive charging from its ac adapter. The AC adapter is the original one 200w and the laptop is still under warranty. I checked ac adapter on another power socket same issue no charging. I used another ac adapter from 2nd laptop Lenovo(it worked on my laptop but that one has less Watt 90W)which isn't sufficient. My question does my warranty covers a replacement for ac adapters? or I have to order a new one?. I tried to buy a new one but couldn't find 200wa ac adapter on hp stores. Any help please?
11-21-2022 04:49 PM
... The AC adapter is the original one 200w and the laptop is still under warranty. ...
It has same 1 year warranty as hardware of your machine
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