My mose buttton the thumb left isnt working

[FameAndGame]

Well since i got my mouse the thumb top button isnt working, and when I hold the two buttons (with wich I shoot with( the bigger ones)) it seems to reset the colours and end my spray... Help me (I have already installed SteelSeries softwer and it doesnt work for me, it cant find my mouse)!!

[Riddle_Decipher]

@FameAndGame

Welcome to the HP Forums,

We'll be with you until it's all sorted & beyond!

There are two reasons this could have happened, either the mouse buttons are not recognized as individual buttons, or there is no default action assigned to these buttons.

The solution depends on what program you are trying to use these buttons in.

Operating System: Only mouse 1 and 2 (left click and right click) will have default actions assigned. This means that using your extra buttons will have no effect by default.

Games and programs: There are a few different kernel level drivers that handle USB device input for games and programs but most will only recognize up to mouse 5 (left click, right click, scroll wheel click, side button 1, side button 2).

The most common method to gain the functionality of buttons that are not assigned or recognized by default is to use keyboard macros.

You can assign macros by using SteelSeries Engine 3 with supported devices. Our older devices use varying software packages that can be found on our downloads page (Try this!)

By using SteelSeries Engine, you can also create different profiles for different games and programs, so that you do not need to constantly re-assign macros.

The most common macros we recommend for mice are:

Key emulation macros - assigning a single keyboard key to a mouse button so you can press and hold it

Key combination macros - these macros are input one time per click and cannot be held. They're comprised of multiple keys being pressed at the same time (ie. ctrl + C)

String macros - these are macros that instantly type a set string for you with the press of one button.

Let me know how that pans out

I will have a colleague follow-up on this to ensure it's taken care off, in case you don't respond in the next 24-48hrs,

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

Followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge and have a great day Ahead!