• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎08-12-2020 10:01 AM

HP Recommended
Product: OMEN midframe prime
Operating System: Microsoft Windows 10 (64-bit)

My brand new headset which arrived today is not working! It constantly crackles and robotises all sound coming through the headset! I am very disappointed as I have waited for a headset for a long time. Especially considering I spent 140 pounds on it. I have uninstalled the drivers as one post said on this website but that did not help! Please help me!

 

1 REPLY 1

‎08-15-2020 05:07 AM

HP Recommended

@aimonix

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Have you tried the Omen Headset on another computer yet?

 

Do other headsets work on your computer?

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.