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My right display has two dead pixels. Both are black.

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Anyone have success with HP customer service? Seems like they are elusive.  Can’t find a person to talk to or an email even to submit my issue.  Warranty can’t even identify my serial number.....


thanks in advance.  

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Hi@JdubinKC, Welcome to HP Community


I have gone through your post and would like to help, 



HP PCs, Printers - Finding the serial number link


 Please go through the document HP and Compaq LCD Monitors, HP TouchSmart PCs, and All-in-One PCs - HP Pixel Policy 


Keep me posted. Happy to help!


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Have a great day! 

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