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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎05-12-2025 09:30 PM - edited ‎05-12-2025 09:34 PM

HP Recommended

My wireless mouse S500 is not working, and the warranty shows an invalid serial number, WHICH IS IN the MOUSE SERIAL number & is invalid in your system. 

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1 REPLY 1

‎05-14-2025 07:07 AM

HP Recommended

Hi @KISHAN_DORIWALA,

 

Thank you for reaching out regarding your wireless mouse. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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