New Reverb G2 - worked for a week - now flickering in left eye

[TK421i]

I received my Reverb G2 last week and have been enjoying it with Microsoft Flight Simulator with no issues. Today when I loaded up to fly again the left screen is flickering. Not just a slight flicker more line very fast blinking.

I have tried to reboot, plug the headset into a different set of ports, reduced the settings to 60 hz and quality setting, but the flickering does not go away. It does not matter if I am in the WMR Home, SteamVR 'plane' or home, or in game.

I have seen some posts concerning the previous version and heat, but this is from first-use-of-the-day with the headset quite cool.

Hardware problem prehaps?

[Echo_Lake · Accepted solution]

@TK421i

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[SArgutin]

I have exact same issue. What can i do?

[Echo_Lake]

@SArgutin
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,
Please follow the suggestion provided to @TK421i user. 

Keep me posted for further assistance.

[daviddayag]

how is that a solution?

why this marked as solved?

piece of **bleep** support, piece of **bleep** products.

you are a company that craps on your customers.

[Leadf00t]

Having the same issue here. It’s been solid since December and now it’s left screen flickering.

The headset wasn’t sitting at a weird angle when stored (perfectly horizontal). It was plugged into my PC the whole time.

System is 9900k @ 5Ghz, MSI RTX 3090, 16G Crucial Balistix Max Ram @ 4000, Corsair M.2 with up to date Win10 and Nvidia Drivers.

[SteveGen]

this isn't solved. I see no solution here.